It's Beginning to Look a Lot Like...

...well, fall, actually. Leaves are turning brown, falling. Tomato plants are bursting with yellows, reds, and oranges. Grape clusters are hanging heavily on the vines. It's easy to get caught up in enjoying the abundant fall. But for savvy marketing organizations (like TPC and my clients), now is the time to begin thinking about, and planning for... the holidays. That's right--they're just around the corner, and coming quickly!

The end-of-year holidays are, in my Surviving to Thriving opinion, an extremely fertile time to reinforce and build your branding and your marketing. Why?

1. It's a chance to thank the most important people related to your business--your best customers.

2. It's an excuse to reach out and "touch" prospects and those you want to do business with in the future.

3. It's a chance to differentiate yourself among all the other holiday cards and boxes of chocolate.

The question then becomes, What to do? Again, a few tips:

* Stand out from the pack. Be creative. Don't just send a holiday card; send a card wrapped in y and accompanied by z.

* Be genuine. I invite my best clients to a dinner in late November. Last year, I also splurged and bought rooms for everybody at the hotel where we were dining. Why? I truly wanted everyone to not have to rush home, and not have to worry about drinking and driving. Not only did the group have a fantastic time, we all had brunch together the next morning, for more bonding and fun times.

* Have a higher purpose in mind. As much as possible, attempt to show that you do realize the "why" behind the holidays. This doesn't have to be (nor should it be!) religious. Instead, give thanks. Show gratitude. Express joy. Have fun.

* Whenever possible, utilize your existing customers. One of my clients is a massage therapist; I also work with several wineries. Hmmm, do you think a gift certificate for a hot stone massage would be a great gift? How about some high-quality Napa Valley wine? You bet! Not only do the people receiving my gifts receive something of value, my clients benefit as I am purchasing from them.

The end-of-year holidays can be an extremely important time to differentiate yourself in the marketplace, to say "thanks" to important clients and business partners, and to help jump-start your 2009. Don't delay, begin planning now. Should you need some brainstorming help, contact me.

Discounting vs. Value-added

My clients know that I'm NOT a fan of discounting, for several reasons. One, people come to expect it; they not only want discounts all the time, you continually have to offer deeper and deeper discounts to keep them "interested." Two, discounting, to me, sends the subliminal message that your products or services aren't "worth what you're asking."

Instead, I like to focus on value-added. This is a key part to telling your "story" to clients and prospects. With value-added, you don't discount, but instead offer one or more tangible "extras' to help make a prospect feel good about buying your product or service (at full price). An example would be the Wine Country Inn's new series of food and wine events, which will kick-off in early August. Guests come to the Wine Country Inn from all over the world to experience the Napa Valley's beauty, wine, and food. Why not offer several small, fun events at the Inn itself, rather than let guests wander around on their own? These "extras' will, over time, make a significant difference in (in this case) occupancy; if given the choice between two beautiful Napa Valley properties, wouldn't you be more likely to select the one holding a paella party (see pic)? Or to picnic in a Napa Valley vineyard and taste the grapes that go into a fantastic Napa Valley cab? I know I would!

Executing a value-added strategy takes energy, creativity, and commitment. But the results over time are well worth the effort. To learn about ways your company can add value, feel free to contact me to brainstorm.

The Power of Positioning: Part 1

I'm off today to speak to the Sonoma Mountain Business Cluster. My topic? The Power of Positioning. Later I'll post my presentation here. For now, enjoy this marketing-related Dilbert cartoon!

The Power of PR

Public Relations, or PR, consists of two elements: having the media write stories about you, and having your by-lined articles printed by another media source. While PR doesn't necessarily (though it can) make your phone ring off the hook with orders/sales, it does have several significant benefits, namely:

* It gives you/your company greater credibility. By appearing in a "third-party's" magazine, newspaper, blog, etc., others get to talk about you... not you talking about you.

* You can use the articles in your marketing and customer communication efforts. For example, you can post links on your web site, mail copies of the article to clients, include mentions in your blogs and newsletters, and so on.

* It can lead to other media opportunities in larger publications. In other words, start small. Begin with your local newspaper, then seek out regional magazines, then attempt to reach national publications. Over time, with a "portfolio" of articles, you'll be positioned as someone who focuses on the local, yet has nationwide reach/importance.

Congratulations to Nord Vineyards, who via a press release landed a positive article about the company complete with a pic of Nord manager Jon Kanagy (see right) on today's front page of the Napa Valley Register. Well done!

SEM: Part 1

Just returned from an all-day conference in San Fran about one topic: SEM. What, pray tell, is SEM? Simply what I believe -- along with a LOT of other people -- is the KEY for almost every business to not just survive, but thrive in today's market: Search Engine Marketing. In other words, building a really cool, even great web site isn't enough; the real "thing" -- the real art (and science) -- is not just getting people there, but getting the right people there: the people who will want to read what you have and see what you have and listen to what you have to listen to and, yes, BUY what you have to buy.

My two quick take-aways from the day (much more to come soon) are these:

Quick-take No. 1:

Buy stock in Google. Please, hurry. Buy all you can. Trust me on this: you'll thank me later. Big time. Why? Only that online advertising is expected to grow from approximately $1.6 Billion currently (yes, that's Billion) to roughly $4.5 Billion... in three years. And Google currently owns 78% of the search engine market share, with no signs of slowing down.... Buy Google stock. NOW.

Quick-take No. 2:

Every business should focus on the two critical components to creating a successful email/online campaign:

1. Have a great story to tell and use great graphics and photos to highlight that story, and

2. Have a specific, clear, easy-to-see-and-understand call to action

That's all you have to do to move to thriving.*

More about the conference soon....

*I know, I know, I'm being "funny" when I say that's all you have to do. Why? Because doing those two things well is EXTREMELY difficult. Trust me, I live-and-breathe this stuff. It's a knife fight in the back alley-kind of difficult. If you need help, or at least a resource to bounce ideas off of, contact me.

P.S. I have no idea why I added this pic, with this post; I just thought it looked cool. It's the school house in the town of Bodega that was part of the set of the movie The Birds. It's still there. If you wanna find out more, Google it.

Benefits to a Marketing Plan

I met with Nancy E. and Ray H. last week to begin the process of mapping out a marketing plan for their just-launched business of high-end, one-of-a-kind wine chests. Here are a few of the reasons they say they're excited to have -- very shortly -- a new plan:

* "gives us a clear path"

* "we don't have to do everything at once"

* "things are clear and more structured"

* "we needed the help prioritizing what to do, in what order"

* "we're honing in on what's most important"

* "Tim gave us new ideas/new thoughts"

Plans aren't dry, lifeless pieces of paper (at least not mine!). A well-conceived marketing plan helps clients sleep better at night by giving them clear direction on what to do, and in what order. Don't want to plan? That's your choice.... Just remember, if you don't know where you're going, any road will take you there.

The "A" Word

More and more in my marketing-goings-on-around-town, I'm drawn to and see the positive results of one word critically important to the success of any business (or any venture, for that matter). The word?

Authenticity.

The more a company tries to "fake it" in terms of over-blown marketing hype or "I-don't-care-enough-to-care" marketing materials (outdated web sites, poorly done brochures, etc.), the more difficult it will be for that company to thrive. So the next time you sit down and ponder your next marketing "thing", consider this question: What would we do where our true passion and sense of adventure and fun poured out onto the paper or screen? Passion, authenticity, and a sense of fun aren't just nice-to-haves anymore in the marketing world--they are ESSENTIALS.

Easter decorations, Dining Room, Sonoma Coast Villa & Spa